1. DATA CONTROLLER
The data controller for your personal data is:
| Company Name | TOKU Teknoloji Uluslararasi Ticaret ve Sanayi Anonim Sirketi |
| Address | Aksaray Universitesi Teknopark, Bahcesaray Mah. Necmettin Erbakan Blv. 141/2, Aksaray, 68100, Turkiye |
| Email | info@toku.com.tr |
| Tax Number | 8490724316 |
2. DATA WE COLLECT
We collect the following categories of personal data:
- Identity Data: Name, surname, username
- Contact Data: Email address, phone number
- Company Data: Company name, tax number, address
- Financial Data: Payment information, billing details
- Usage Data: Login history, feature usage, preferences
- Emission Data: Carbon emission calculations and reports
3. PROCESSING PURPOSES
We process your personal data for the following purposes:
- Account registration and management
- Providing our carbon emission management services
- Processing payments and subscriptions
- Customer support and communication
- Legal compliance and regulatory requirements
- Service quality improvement
- Analytics and usage statistics
- Security and fraud prevention
4. LEGAL BASIS
We process your data based on the following legal grounds:
- Contract Performance: Processing necessary to fulfill our service agreement with you
- Legal Obligation: Processing required by law (tax, accounting regulations)
- Legitimate Interest: Processing for our legitimate business interests
- Consent: Processing based on your explicit consent
5. DATA SHARING
We may share your data with the following parties:
- Payment Processors: iyzico for secure payment processing
- Hosting Providers: Cloud infrastructure providers for data storage
- Legal Authorities: When required by law or legal process
Your data may be transferred to countries outside your residence. We ensure appropriate safeguards are in place for such transfers.
6. DATA RETENTION
We retain your data for the following periods:
- Account Data: Duration of account plus 2 years
- Billing Data: 10 years (legal requirement)
- System Logs: 1 year
- Emission Data: Duration of account plus 5 years
7. YOUR RIGHTS
You have the following rights regarding your personal data:
- Right to access your personal data
- Right to rectify inaccurate data
- Right to erasure (right to be forgotten)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint with supervisory authority
8. HOW TO EXERCISE YOUR RIGHTS
To exercise your rights, you can contact us through:
- Email: info@toku.com.tr
- Written Request: Send a signed request to our address
We will respond to your request within 30 days.
9. DATA SECURITY
We implement appropriate security measures to protect your data:
- SSL/TLS encryption for data in transit
- Access controls and authentication
- Regular security audits
- Employee security training
10. COOKIES
Our website uses cookies to enhance your experience.
For detailed information, please see our Cookie Policy.
11. CHILDREN'S PRIVACY
Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from children.
12. CHANGES TO THIS POLICY
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.
13. REGIONAL COMPLIANCE
For EU Residents (GDPR)
For EU residents, we comply with the General Data Protection Regulation (GDPR).
Supervisory Authority: You may lodge a complaint with your local data protection authority.
For Turkey Residents (KVKK)
For Turkish residents, we comply with the Personal Data Protection Law (KVKK).
Supervisory Authority: Personal Data Protection Authority (KVKK)
For California Residents (CCPA)
For California residents, we comply with the California Consumer Privacy Act (CCPA).
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale of personal information
- Right to non-discrimination
14. CONTACT
For questions about this privacy policy, please contact us:
Email: info@toku.com.tr
Address: Aksaray Universitesi Teknopark, Bahcesaray Mah. Necmettin Erbakan Blv. 141/2, Aksaray, 68100, Turkiye